Emergency centres
If you are evacuated, you may go to an emergency centre. If there is time, remember to take with you any medication, special foods, useful telephone numbers, change of clothing, see grab bag for more options.
An emergency centre is a building that has been opened in support of incidents to assist the public who have been evacuated from their homes, survivors of an incident or family and friends. They are created for short term specific purposes, see below for different types of emergency centres.
What will happen when you arrive?
- you will logged in by a volunteer
- you will receive regular updates on the ongoing emergency
- you should advise staff of any special requirements you might have at the time of registering and arrangements will be made for you
If you have any questions / issues when you are at the emergency centre, there will be an information desk where you will be able to discuss your needs.
Types of emergency centres
Emergency centres are examples of emergency centres include:
- Reception point for evacuees – is a halfway house designed to receive evacuees before they are taken to a more suitable emergency centre
- Survivor reception centre – a secure place for all uninjured survivors for shelter, first aid, interview and documentation
- Rest centre – a place designed for temporary accommodation of evacuees. People will remain at the centres for a limited period of time before more suitable accommodation can be found or they return to their own property.
- Friends and relatives reception centre – a secure place set aside for use and interview of friends and relatives arriving at the scene

